Refund Policy
A LEGAL DISCLAIMER
At MedDash Pharmacy & Bookkeeping, we strive to provide excellent service and customer satisfaction. The following refund policy applies to our products and services.
Pharmacy
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Prescription medications cannot be returned or refunded once they have left the pharmacy, except where required by law or if the product was dispensed in error.
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Over-the-counter (OTC) products may be returned within 14 days of purchase if they are unopened, unused, and accompanied by the original receipt.
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Defective or damaged products may be exchanged or refunded upon inspection.
Bookkeeping Services
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Refunds are not available for bookkeeping services that have already been completed or substantially performed.
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If a service is canceled before work has begun, a full refund will be issued.
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If a project is canceled after work has started, refunds will be prorated based on the work completed.
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Any concerns regarding the quality of service should be reported within 7 days of delivery so we can work toward a satisfactory resolution.
General
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Approved refunds will be processed using the original method of payment within 5–10 business days.
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Management reserves the right to deny refund requests that do not meet the conditions outlined above.
For questions regarding refunds, please contact MedDash Pharmacy & Bookkeeping directly. We are committed to resolving concerns promptly and fairly.